FAQ - Dubai Flowers


When can you deliver my order?

At the point of checkout, you can select one of our 3 time slots during the day. If you order before 7 pm, we can deliver same day, everyday except Fridays.

Is the delivery free of cost?

Yes, if your total order is above 200 AED, the delivery is free in Dubai, Ajman & Sharjah. For all other Emirates, it must be above 300 AED to get free delivery.

What if my order is below the limit?

If your order is below 200 AED, we will add 50 AED shipping cost in Dubai, Ajman & Sharjah. For all other Emirates we add 100 AED if it is below 300 AED.

Do you do express delivery?

Maybe, for an express order, call us on +971508800687 . If we have the flowers and drivers available, we might be able to deliver. Express orders cost 80 AED extra.

How are my flowers delivered?

We use our own drivers and the order is delivered in person to the door. We can also leave the flowers in a reception if you wish.

Will you notify the person I’m sending the flowers to?

We will send an SMS to the receiver about one hour before the delivery. If you do not wish the receiver to be notified, inform us at the point of check out.

How can I pay for my order?

We accept all major credit cards as well as PayPal, Bank Transfers or Western union deposits. You will see all these options at the point of check out.

How do you write the greeting cards?

At the point of check out, you can write your message in any language. We will copy and paste the text exactly like it is written and print on the back of the card.

How do you select which card to use?

You can select a card free of cost here (link to cards). If you do not select a card, we will select one for you depending on the occasion you have chosen.

Can I see the flowers before you send them?

Yes, just let us know at the point of checkout that you wish to see a picture of the order before it is sent. We can send you a picture via Whatsapp or e-mail.

Are your prices including VAT?

Yes, all prices on our website include VAT. If you want a VAT invoice for your company, send us your company name and TRN to info@dubaiflowers.ae

Do you do events and weddings?

Yes, please contact us for any special events and we will get back to you within 24 hours. info@dubaiflowers.ae.

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