A Refund may be requested by the customer a day before delivery date. However, if the order is shipped already we can refund paid amount minus the delivery charges and wrapping cost. However, the freshness of the flower is guarantee. The item cannot be returned if already received by the recipient.
If there is any complain regarding the quality of the product being delivered, our quality control team will inspect about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.