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FAQS

 

Is it safe to use my credit card online?
All credit card information is processed securely using innovate payment secure gateway, which follow world-class standards in online credit card protection. Because the credit card information is collected and processed on the secure servers of a large national bank, customers can rest assured that their credit card information will not be mishandled. We do not keep any confidential customer information on our server.
 

Do you offer same day flower delivery?
Dubai Flowers.ae offer same day flower delivery to all over UAE. To send flowers dubai, sharjah , ajman, umm al Quwain, Ras Al Khaimah order before 4:00 pm for the same day delivery. For Abu Dhabi ,   Al ain and Fujairah order should be placed before 2:00 pm. However, Dubai Flowers.ae offer express delivery which is available 24/7. Express Delivery is an exclusive service by Dubai Flowers.ae to send flowers and gift on the specific time you chose. To avail this service order at least 3 hours earlier to send flowers to dubai, sharjah, ajman , umm al quwain, ras al khaimah and at least 5 hours earlier for Abu Dhabi, Al ain and Fujairah.
 

Can i order by telephone or email ?
Dubai Flowers.ae customer service center is open 24/7 to assist our customers. Our expert customer services agents are available to assist you all the time so you can place your order over the phone or through email as well.

Do you offer corporate flower arrangements ?
Dubai Flowers.ae established a unique section for the corporate arrangements and providing excellent service to our corporate customers since 2005. We are dealing with major clients includes Corporate offices, hospitality divisions, hospitals, universities. Our designs are unique and customized as per customers requirements.

How accurate are the photos on the website ?
All the photographs of the flowers bouquets and gifts are the replica of the original. However, some of flowers such as Lillies are fully open due to of freshness. Designs of the bouquet will remain  same. Flower color change as per customer requirements can be arrange while contacting our customer care team.

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