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Delivery Information

Delivery

Our delivery service is available 7 days a week 365 days a year. We accept same day delivery if order is placed before 2 pm. However, same day delivery can be arranged after 2:00 pm also. Please contact our customer services at (UAE: 050 8800687 – International: +97150 8800687)

Charges & time slots:

Locations

Time  Slots

Charges

 

Dubai, Sharjah,  Ajman

9:00 am and 2:00pm

 AED 45.00

10:00 am  and  5:00pm

 AED 40.00

4:00 pm  and  11:00 pm

 AED 45.00

 

 

Abu Dhabi , Al ain

9:00 am and 2:00pm

AED 60:00

10:00 am  and  5:00pm

AED 55:00

4:00 pm  and  11:00 pm

AED 60:00

 

 

Um Al Quwain , Ras Al Khaimah,

Fujairah

9:00 am and 2:00pm

AED 45:00

10:00 am  and  5:00pm

 AED 40:00

4:00 pm  and  11:00 pm

AED 45:00

 

 Express Delivery

 This is our exclusive service to delivery item on the time you select 24/7. This service will be available for the orders made minimum a day before or the orders before 3 hours for the same day delivery to Dubai, Sharjah, Ajman, Umm al Quwain and Ras Al Khaimah and 5 hours early for Abu Dhabi, Al Ain and Fujairah. The charges for this service will be AED 110 for all cities in UAE. To book for express delivery service please contacts our customer services.  

Refund policy

A Refund may be requested by the customer a day before delivery date. However, if the order is shipped already we can refund paid amount minus the delivery charges and wrapping cost. However, the freshness of the flower is guarantee. The item cannot be returned if already received by the recipient.

If there is any complain regarding the quality of the product being delivered, our quality control team will inspect about the same and if it is found to be true, the customer will get a full refund or the product will be replaced.

Change of Delivery Date

Change of delivery date can be requested by customer for perishables must be 24 hours advance. However, any date change requests logged less than 24 hours will may result 50% charge on items

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